CODE of CONDACT
EM Ballet School seeks to maintain a pleasant and healthy educational atmosphere. For the safety of all students, all students must strictly follow the following rules:
- We do not discriminate against any applicant based on race, colour, nationality, gender or ethnicity.
- Students must respect each other
- We take bullying very seriously and take effective steps to prevent it.
- Students must always show respect towards their teachers and classmates.
- Students must not say or do anything that others may consider obscene, immoral, harmful or offensive.
We will report repeated incidents to parents. As a school we reserve the right to withdraw a student from class for inappropriate, destructive, or unsafe behaviour without further refund.
PARENTAL/GUARDIAN RESPONCIBILITIES
- Keep student’s personal details updated with any changes. Please make sure all contact details are up to date by completing the registration form before your first lesson.
- Be aware of the class timetable and make sure your child is brought to class on time. School timetable information is always available on the school’s website. You will be notified via email or WhatsApp of any changes to the timetable.
- Children must be supervised at all-times before and after their classes and should wait quietly outside the dance studio.
- We must receive a timely written notice if a child under 14 will be traveling alone.
- Children are not allowed to run around the hall before and after class.
- Ensure your child has been to the toilet before class begins to avoid disruptions and unnecessary delays.
- Inform your child there is no break during the class. – No chewing gam and snacks during classes.
- Elena Mitreva Ballet School does not permit photography without an authorisation of particular student, parent or teacher.
- Posting photos and videos of children on social pages is permitted only if they are your own children. If there are other children present, please ensure you have obtained permission from their parents before sharing any content.
- There are no childcare facilities available after the classes. Parents must ensure a prompt collection of their children after classes is arranged. If a teacher is delayed because one of their students has not been collected on time, an additional charge of £25 will be incurred.
UNIFORM & HAIR STYLE
Students are required to attend classes in the right uniform. Any variations will not be accepted. – No jewellery is allowed to be worn at any time. – Make sure child’s kit is labelled. – Hair is to be done in an appropriate style: picked up in a ponytail and curved in a ban.
FEES
The fees are non-refundable, and you must pay them in advance according to the invoice. We will charge a £10.00 late payment fee unless you make an alternative arrangement with us in advance.
We can offer flexible payment plans upon request, but you must arrange them with us in advance. You must follow the agreed payment schedule.
CANCELATION & REFUNDS
Students who cancel enrolment before the start of the term may receive a refund of tuition paid. If a student cancels enrolment after the term has started, refunds will only apply to unused classes. CANCELLETION OF PRIVATE CLASSES is not recommended, and please note that the fees are non-refundable. If a child misses a scheduled class, we can arrange another date, which must be agreed upon in advance
WITHDRAWAL
You must give us at least four weeks’ written notice if you wish to withdraw your child from classes. If you do not provide the required notice, we will charge you the equivalent of four weeks’ fees (£69). Students who leave classes without giving the required notice must pay any outstanding fees
PHYSICAL CONTACT
A teacher may use physical contact where appropriate in support of teaching process. Contact is made with the awareness of the needs of the individual student where corrections are necessary.
SHOWS
All students are expected to take part in our Annual Show unless prior notice has been given. EMBS requests all participants to fully commit to the rehearsals schedule and performance arrangements. Solo Choreography is studied in private lessons only. Participants will be requested to make a deposit of £40 for costumes, which must be paid in advance. The deposit includes £10.00 non-refundable rental fee. £30 will be paid back as soon as the costume is returned. In case if the costume is damaged, the full deposit of £40 will be kept.
EXAMINATION
All students are expected to participate in IDTA examinations. However, the final decision rests with the ballet teacher and is conclusive. Students who have missed classes may be required to take private lessons to catch up if deemed necessary.
HEALTH & SAFETY
The Safety and well-being of all students is the highest priority of Elena Mitreva Ballet School. We regularly carry out risk assessments of all venues. We strictly follow the in-house policies for each venue we use for classes. If a child has an accident during a class, we will deal with it immediately and complete an Accident Form and will then send you a copy of it for your records.
CONCERNS or COMPLAINTS
We aim to ensure that both parents and students feel confident that we will take their concerns or complaints seriously and address them promptly. The school needs to be notified of any concerns via email, stating student’s full name and nature of the concern/ complaint. You will receive an acknowledgment of your concern raised and we would aim to have a formal response within five working days from the date of acknowledgement. Complaints/concerns raised via social media will not be acknowledged.
